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CANCELLATION POLICY

EXPERIENCE DAYS / TRAINING DAYS / TASTER SESSIONS

You should contact us immediately if you need to change your booking.

  • We require at least 2 weeks’ notice if you wish to reschedule the day.
  • Unfortunately we cannot a reschedule for changes in your personal circumstances if this falls less than the 2 weeks’ notice period. We can offer a name change at late notice providing the replacement rider is of a suitable ability for the session booked.
  • Experience days, training days, taster sessions and gift cards are non-refundable – failure to arrive or reschedule in the permitted time will result in an invalid booking.
  • Inch Perfect Trials reserves the right to cancel experience days, training days and taster sessions at short notice – you can be assured that this would only happen due to extreme weather conditions, or for other reasons beyond our control.
  • Inch Perfect Trials reserves the right to cancel an experience day if there are less than 3 people booked on to the day. In this instance, we would give you as much notice as possible and offer an alternative date.
  • While this is a very rare occurrence, if your experience day is cancelled you will be able to rebook for a date on which you are able to attend.

 

BOOKINGS MADE WITH MEMBERSHIP

You should contact us immediately if you need to change your booking.

Training and Experience Day bookings are bound by the same Cancellation terms as outlined above.

Pay & Play bookings made using membership can be rescheduled depending on your membership status. However, all rescheduled bookings will need to take place within the membership validity dates.

 

CAMP VC

You should contact us immediately if you need to change your booking.

We require at least 2 weeks’ notice if you wish to reschedule to another session.
**Camp VC sessions are non-refundable** – failure to arrive or reschedule in the permitted time will result in an invalid booking. In the case that you are unable to attend, a name change will be offered if someone else wants to take your place, providing the replacement rider is of an appropriate ability lesson for the session booked.

Inch Perfect Trials reserves the right to cancel experience days, training days and taster sessions at short notice – you can be assured that this would only happen due to extreme weather conditions, or for other reasons beyond our control.
While this is a very rare occurrence, if your experience day is cancelled you will be able to rebook for a date on which you are able to attend.